Join your peers for an update on the latest communications technology trends, insights, case studies, and a solution showcase designed to "Bring Your Business to Life."
IPLogic Live! Bringing Your Business to Life - co-sponsored by infoTech Niagara and Cisco provides an
inside look at the solutions today's leading companies are deploying RIGHT NOW.
WHEN: Tuesday 11 September 2007
WHERE: Hilton Garden Inn - Buffalo
Registration begins at 8AM
Featuring...
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Joe Ordyna, eBay's Manager of Customer Insights.
Ordyna's primary passion includes creating the optimal workflow process for reporting on the customer-to-business feedback loop. Learn how a fast paced, global organization manages the customer satisfaction process and the tools used to implement change in driving sales. Ordyna's additional core competencies include: process improvement, change management, customer satisfaction surveys, six sigma methodology, agent reporting & tool design, and statistical analysis.
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Mark D. Rasch, J.D., managing director at FTI Consulting's Washington, D.C. office.
Rasch has more than 20 years of legal experience specializing in electronic security, privacy, and technology law. A highly sought after speaker, his appearances include ABC's Nightline, PBS's The MacNeil-Lehrer Report, NPR, CNN, WNBC, New York Today, Wall Street Journal, New York Times, CNBC as well as numerous security and industry publications.
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